We want you to love our products. If you have any concerns about your purchase, drop us a mail within 2 days of delivery with details at wecare@sharnay.in or Call / WhatsApp at +91 90990 00867. If,
1. In Case you received a wrong item/product missing case.
2. In case you received a damaged item.
3. In case you have concerns related to the product.
4. In case a wrong product has been delivered or the product is missing from the package,
please email us to wecare@sharnay.in or Call / WhatsApp at 9099000867 within 5 days of the delivery date with the following details.
Order ID
Invoice Copy
Details of your request/complaint
Video of parcel opening with the label visible in it.
Once we receive all these details, our customer care team will address your query within 24 hours.