At Sharnay.in, your privacy is our top priority. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. This Privacy Policy applies to all users of our website, including customers, subscribers, and visitors. By using Sharnay.in, you agree to the practices described below.

1. Information We Collect
When you interact with Sharnay.in, we may collect the following types of information:

• Personal Information: Such as your name, email address, phone number, billing and shipping addresses, and payment information when you place an order or register on our website.

• Account Information: If you create an account, we collect details like username, password, order history, and preferences.

• Transactional Information: Information related to your purchases, including products purchased (e.g., Coconut Water Powder Premix, Tender Coconut Water, Juice Premixes, Gas Blaster Soda, Moringa Powder, Garcinia Powder, and Sweeteners), transaction dates, and payment details.

• Usage Information: Data on how you use our website, including pages visited, time spent on pages, clicks, and navigation patterns.

• Device and Technical Information: Information such as your IP address, browser type, operating system, device type, and location data, which helps us improve website performance.

2. How We Use Your Information
We use the information collected for the following purposes:

• Order Fulfillment: To process and deliver your orders accurately and on time.

• Customer Support: To respond to inquiries, resolve issues, and provide assistance regarding products and services.

• Marketing & Promotions: To send you updates, newsletters, promotional offers, and other marketing communications (only if you opt-in).

• Website Improvement: To analyze usage patterns, improve website functionality, and optimize user experience.

• Security & Fraud Prevention: To detect, prevent, and address fraudulent or unauthorized transactions.

3. Cookies and Tracking Technologies
Sharnay.in uses cookies, web beacons, and similar tracking technologies to enhance your browsing experience. These technologies help us:

• Remember your preferences and login details.

• Monitor website performance and traffic patterns.

• Provide personalized content and recommendations.

• Serve targeted advertisements (if applicable).

You can choose to disable cookies through your browser settings, but this may affect the functionality of some website features.

4. How We Share Your Information
Sharnay.in does not sell, trade, or rent your personal information to third parties. We may share your information in the following cases:

• Service Providers: With trusted third-party service providers who assist us in order fulfillment, payment processing, shipping, marketing, and website maintenance.

• Legal Requirements: When required by law, regulation, or legal process, or to protect our rights, property, or safety.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security
We implement strict security measures to protect your personal information from unauthorized access, use, or disclosure. This includes:

• Secure data storage using encryption technologies.

• Regular security audits and monitoring of our systems.

• Limited access to personal information only to authorized personnel.

While we take every precaution to safeguard your data, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Your Rights
As a user, you have the right to:

• Access, correct, or update your personal information.

• Request the deletion of your personal information, subject to legal or operational requirements.

• Opt-out of marketing communications at any time.

• Restrict or object to certain data processing activities.

To exercise any of these rights, please contact us at wecare@sharnay.in.

7. Children’s Privacy
Sharnay.in is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected data from a child, we will take steps to delete it promptly.

8. Third-Party Links
Our website may contain links to third-party websites. Sharnay.in is not responsible for the privacy practices or content of external sites. We encourage users to read the privacy policies of any websites they visit.

9. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the date of revision. Continued use of Sharnay.in constitutes acceptance of any changes.

10. Contact Us
If you have any questions or concerns about our Privacy Policy or how your data is handled, please contact us at:

Email: wecare@sharnay.in
Phone: +91 90990 00867

Your trust is important to us, and at Sharnay.in, we are committed to protecting your privacy while providing you with a safe and seamless online shopping experience