At Sharnay.in, we are committed to delivering your favorite health and beverage products, such as Coconut Water Powder Premix, Tender Coconut Water, Lemon Juice Premix, Orange Juice Premix, Gas Blaster Kashmiri Soda, Gas Blaster Nimbu Soda, Moringa Powder, Garcinia Powder, and Sweeteners (Sucralose Tablet & Stevia Sachet), in a safe, timely, and efficient manner. Our shipping policy outlines all important details regarding the processing, shipping, and delivery of your orders.

1. Shipping Areas & Rates

• Gujarat: ₹40 per order

• Outside Gujarat: ₹90 per order

Currently, we only ship within India. We ensure that your products are delivered to both urban and rural locations, though delivery times may vary depending on distance and logistics.

2. Order Processing Time

• All orders are processed within 1–2 business days from the time of order placement.

• During high-demand periods, processing may take up to 3 business days.

• Once your order is processed, you will receive a confirmation email along with shipment tracking details.

3. Packaging & Handling

• Every product is carefully packed to prevent damage during transit.

• Fragile or perishable items like Tender Coconut Water and Juice Premixes are packaged with extra care to maintain product quality.

• We use secure packaging materials that are eco-friendly wherever possible.

4. Delivery Timeline

• Within Gujarat: 2–4 business days

• Outside Gujarat: 5–7 business days

• Please note that delivery times may be affected by unforeseen circumstances such as weather conditions, public holidays, or courier delays.

5. Tracking Your Order

• After your order is shipped, you will receive a tracking number via email or SMS.

• You can use this number to monitor your shipment in real-time through the courier service website.

6. Shipping Restrictions & Important Notes

• Currently, Sharnay.in ships only within India.

• We do not ship to P.O. boxes or international addresses at this time.

• Please ensure that the shipping address provided is accurate to avoid delays or lost shipments.

• In case a delivery attempt fails due to an incorrect address, additional shipping charges may apply for reshipping.

7. Damaged or Lost Shipments

• If your order arrives damaged or incomplete, please contact our customer support immediately at [your email/phone].

• We may request photographs of the damaged product for verification.

• Verified claims will be either replaced or refunded according to our refund policy.

8. Multiple Orders & Bulk Shipments

• For bulk orders or large quantity shipments, please contact our sales team directly at [your email/phone] for customized shipping solutions.

• Bulk orders may require additional processing time.

9. Customer Support & Assistance

• Our customer service team is available to assist you with any shipping-related queries.

• For inquiries about your order status, tracking, or any other shipping concerns, please contact us at [your email/phone].

At Sharnay.in, we strive to ensure a smooth and hassle-free shipping experience so you can enjoy our products fresh and on time.